COVID-19 Notice

Office Reopening!

We will be returning to the office for in-person sessions on 9th August, 2021. As we do so, we’ll continue to adhere to all MOH guidelines related to COVID-19 to assure our continued safety and health. We will operate in a hybrid format – both in-person and telehealth services appointments. Our call in hours of operation are Monday – Friday between 9:00 AM – 4:00 PM.

Office Policy

Appointment

Behaviour Change Consultants

Empowering and Building Resiliency in our Clients

Behaviour Change Consultants

Empowering and Building Resiliency in our Clients

Welcome to Dolly and Associates

Our Core Purpose and Values

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Our Vision

Promoting empowerment within an environment of love, support and mutual respect through service to others based on integrity, respect for diversity and driven by personal commitment and self-development.

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Our Mission

To facilitate the empowerment of individuals, groups, communities and organisations to develop their fullest potential.

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Our Core Values

We achieve our vision and mission by incorporating our seven core values into everything we do – Confidentiality, Quality Service, Principle Centered Service, Integrity, Respect, Empowerment and Teamwork.

Empowering You For Success

Our aim is to provide quality services in a developmental and empowering manner to our clientele.

Empowering You For Success

Our mandate is to facilitate a process through which people can tap into their resources to reach their potential. Our aim is to provide quality services in a developmental and empowering manner to our clientele.

Our Signature Services

We strive to create positive thinking, achieve balance and strengthen our clients resilience.

Individual Counselling

Individual Therapy services are geared towards enhancing and restoring individual psychosocial functioning. Individual therapy or psychotherapy involves working on a one-on-one basis with a therapist to plan and to create positive changes in your life.

Relationship Counselling

Relationship Counselling services are designed to help you work through relationship or communication problems and create emotional closeness. We help couples understand the emotional needs of each partner and to find a way through any difficulties you may be facing in your relationship.

Psychometric Testing

Psychometric tests are a powerful and versatile assessment tool used to understand individual strengths and challenges. They are increasingly used by organizations for enhancing the quality of assessment and development of employees.

Family and Group Counselling

Family and Group Therapy services are geared towards resolving conflict, improving communication, problem solving together, and creating harmony in your home.

Employee Assistance Program

Our tiered EAP programme gives employers and employees access to an array of confidential counselling and support services to help address personal and professional issues.

Workplace Trainings and Seminars

We provide on/off-site training customized to the unique needs of your organization. Our programs are designed to increase employee engagement and effectiveness, reduce stress and enhance the work and personal lives of employees at all levels

Organizations We Have Served

What Our Clients Say About Us

Amazing Practice

The session was basically career guidance for my children, however it turned out to be so much more than that. Dolly and Associates was able to provide the tools for them to become more focused and become the people they are today. Dolly and Associates is an amazing practice to use – there is caring, professionalism and there is love. – Jacqui

A Life Saver!

Dolly and Associates has been my strength. They helped transform a troubled child. I will always be grateful for their kindness and professionalism. Thank you.– Carol

Great Training!

This training session was informative and made me think and re-evaluate my goals and priorities. – Supervisor/HR Manager

Challenged and Inspired Me!

I first came into contact with Dolly and Associates when I tendered my resignation after 10 years of working with a company. Finding myself panicked and unsure I reached out to the company EAP, Dolly and Associates. The experience helped me to discover the source of my fear and procrastination and to rebuild my confidence to go after the goals that I had set myself. Five years later I am successfully running my own company. I tell everyone who has a big decision to make and needs support that Dolly and Associates helped me at a critical juncture of my life – they listened, challenged me to stay focused and to fine tune my goals. This was the impetus that I needed on my way to success.– Jerome/Business Consultant

Your First Meeting with the EAP - What to Expect, How to Prepare

Meeting with an Employee Assistance program (EAP) professional may seem a bit awkward at first, especially if you have never sought help for a personal or family problem before. But take heart: The EAP counselor has done this many times and will walk you through the process one step at a time.

Getting started

After some initial “get acquainted” conversation, the counselor probably will ask you an open-ended question such as, “How can I help you today?” or “What would you like to talk about?” This can make people nervous, but it’s as good a way as any to get started.

It usually is best to describe your feelings first. In other words, describe your distress before you explain the details and the circumstances. For example, you might start by saying that you are feeling sad or depressed and just can’t seem to shake it. The employee assistance counselor can then narrow the scope of his questions accordingly.

Four objectives for the first EAP visit

Determine the nature of your concern.
Problems come in all shapes and sizes. Depression, substance abuse, marital conflict, stress, or all of the above may be causing significant upset in your life. The EAP counselor will likely ask you to first talk about what you are feeling. This is easy because there are really only four emotions: sadness, fear, anger and joy. So try to determine the dominant feeling that has brought you to the EAP.

Determine the intensity or severity of the problem.
Once the nature of the problem is identified, it’s important to measure the impact on your life. For example, losing a parent causes grief and sadness, which is a normal response. However, if grief persists for months and begins to interfere or conflict with other areas of life, then it is severe.

Assess your current motivation to address the problem and make changes.
The goal of counseling is change—be it changing our unhealthy circumstances or our response to things that cannot change. Accordingly, willingness to try new ways of coping with a problem, stressful event, or unpleasant person is a critical component of the counseling and change process. Also, everyone has a tolerance for change and the employee assistance counselor can help you set an appropriate pace.

Assess the type and level of support from family, friends or co-workers (if appropriate).
Some people have ample support from family and friends and co-workers, while others have virtually none. The amount and intensity of support needed from professionals is, in part, dependent on the availability of non-professional support from concerned others. Individuals who live alone often require much more time and professional support for the same problem as someone with an intact support family.

Preparation - Things to think about before your visit

As you prepare to see the EAP, think about the four objectives outlined above and try to be as specific as you can. But don’t worry if you can’t—sometimes we get so stressed and overwhelmed that we simply cannot put a sentence together. The employee assistance professional will understand.

Confidentiality and Privacy

You should know that the cornerstone of the Employee Assistance Program, EAP is strict confidentiality. The EAP counsellor will discuss this with you during the first visit and answer any questions or address any concerns that you have.

COVID-19 Notice

Office Reopening!

Behaviour Change Consultants

Behaviour Change Consultants

Welcome to Dolly and Associates

Our Vision

Our Mission

Our Core Values

Empowering You For Success

Empowering You For Success

Our Signature Services

Individual Counselling

Relationship Counselling

Psychometric Testing

Family and Group Counselling

Employee Assistance Program

Workplace Trainings and Seminars

Organizations We Have Served

Organizations We Have Served

What Our Clients Say About Us

Amazing Practice

A Life Saver!

Great Training!

Challenged and Inspired Me!

Supervisor Self-Appraisal

Step 1 of 12 - Avoided Interaction

Stress Quiz

Step 1 of 8 - Level of social Interaction

Work-Family Life Balance

Step 1 of 6 - Allocating time for family

Your First Meeting with the EAP - What to Expect, How to Prepare

Getting started

Four objectives for the first EAP visit

Preparation - Things to think about before your visit

Confidentiality and Privacy